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Ukraine / Remotely

M / F / D

Are you looking to join a company where you can learn, grow, and help others? Do you desire a company that will invest in you as an individual, listen, and value your opinion?


We are currently accepting applications and seeking self-motivated, upbeat, professional, friendly individuals to join our fast-paced Customer Support team.

A job that makes you happy:

  • Provide knowledgeable answers to customers’ inquiries regarding company products. 

  • Use our customer service tools professionally and process individual customer inquiries by phone, email and chat

  • Work with the database of orders and processing orders on various trading platforms such as Amazon, Etsy

  • Communicate with other departments and support us in increasing customer satisfaction

  • Follow up on all customer requests to ensure the brand provides the highest level of customer service.

  • Manage ongoing customer relationships utilizing our CRM tools.


Qualifications and skills:

  • 2-3 years experience in Customer Support / Telemarketing or any related field.

  • E-commerce experience preferred but not required.

  • CRM experience

  • German language proficiency (C2-C1 level)

  • Strong communication skills and ability to problem solve.

  • Attention to details, multitasking, time management, follow up.

  • Strong computer skills in Microsoft Office programs and the ability to learn new applications quickly.  


Nice to have:

  • Experience of work with any of trading platforms (Amazon, Etsy, eBay, Shopify)


We offer:

  • Competitive salary rate in EUR

  • Paid vacation time (25 days per year) and paid sick leaves

  • Annual salary review according to KPI results

  • Accountant support for individual entrepreneurs

  • Flexible remote work in an experienced and authentic team

  • Company with international flair

  • Startup environment with flat hierarchies

  • Sessions with psychologist

  • Personalized Personal Development Plans with every employee, and by proposing a training budget for supporting every employee growth (certifications, language courses, professional trainings etc)


Apply now to begin your pass to success! 


Kindly submit your CV to


Interview process: Recruitment Specialist-Head of HR-Hiring Manager

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